CRM Module

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Do You Know Why Every ERP Software Needs A CRM Module

Attract, nurture and seal company prospective transactions. Deploy Centra CRM, a full-fledged Customer Relationship Management (CRM) module, from Centra Hub, a subsidiary of welsoft. Users can monitor valuable customer data and track opportunities for several market segments with Centra CRM. The CRM module in the ERP systems would also allow users to categorize product lines to help evaluate sales projections.

Better CRM will:

Have CUSTOMIZABLE functions to automate business functions — save more time and money.

Seamlessly gain new clients and INCREASE customer retention.

Get a comprehensive data collection that can be compiled & used to increase the level of PRODUCTIVITY.

Execute MULTIPLE campaigns to get in touch with your clients and prospects.

Welsoft Technologies Pvt Ltd

The CRM module in ERP systems also ensures that every operation is reported and that every completed sales activity and follow-up activities are modified to support decision-making salespeople and future project handover. The insightful analytical tools can help gage the approach of competitors by gathering information from competitors to boost your own sales pipeline and have a healthy visibility of every opportunity.

Designed To Meet The Following Components

Advanced marketing management tools to initiate, run and monitor market segmentation campaigns, integration of landing pages, telemarketing, response tracking, budget tracking, lead management, and ROI analysis.  
Smart sales management functions like sales analytics, position approvals, hierarchy of sales teams, individualized dashboards, territorial management, mobile access and offline access. Improved management tools for leads, profiles, partners and opportunities.
Tracking SLAs, service calls performance, managing AMC / Call-based service requests and billing and smartly allocating service call requests to relevant service personnel. Manage technicians, agreements on service level, and preventive & reactive maintenance.
You can see all the information in one location, instead of updating accounts / contacts in different systems, just in one centralized location.

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